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NEWMIGO


Your 24/7 HVAC & Plumbing
AI Receptionist Partner

The only AI you need to capture leads and increase revenue



Hello, this is Joe from HVAC Pros. I apologize for missing your call. I'm here to help you now. To get started, could you please tell me what specific HVAC service you're in need of?
Yes I need to get an AC check up
Thank you for that information. Could you describe any issues you're experiencing with your AC, or is this a routine check-up?
It's just not cooling like it used to
Understood. How long has this been an issue?
Since summer started, it has a hard time getting below 75 degrees
I see. Could you tell me the make and model of your AC unit, if you have that information handy?
Hmm I think it's a carrier I don't know the model
That's alright. Is the unit for a residential or commercial property?
It's a residential unit
Great, thank you. Have you had any services done on this unit before? If so, when was the last service?
It's probably been two years, condenser went out
Thank you for sharing that. Could you provide your address, please?
123 Main Street Mobile Alabama
Got it. Are you a returning customer with us, or is this your first time reaching out to HVAC Pros for service?
First time customer
Welcome! Could you please provide your full name, phone number, and email address for our records? Rest assured, your information will remain private and secure.
Jane Doe
2511233000
jane.doe@gmail.com
Thank you, Jane. Do you have a preferred date for the service? While I can't schedule an appointment, this information will be helpful for follow-up.
ASAP
Understood, we'll note that urgency. Is there anything else you'd like to add or any other concerns you have at this moment?
That is it
Great, here's a summary of what we've discussed:

- You need an AC check-up for a residential Carrier unit that isn't cooling effectively, difficulty going below 75 degrees since the start of summer.
- It's been about two years since the last service when the condenser was replaced.
- You're a first-time customer located on 123 Main Street, Mobile, Alabama.
- You've requested service as soon as possible.
- Your contact details are Jane Doe, 251-123-3000, and jane.doe@gmail.com.

HVAC Pros will follow up with you promptly to discuss the details and arrange your service. Thank you for reaching out to us, and have a great day!


Our next-gen, human-like AI steps in immediately to handle your missed calls, responding to customers just like you would.
It gathers the important details you need so you can take action.


AI receptionist summarizes potential client needs after following up on missed calls for HVAC and Plumbing businesses

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Meet the Team


When we first set out on our entrepreneurial journey, we had two other co-founders and were working on something completely different. Our startup, Nuemow, was meant to be the Uber of landscaping—yes, we were determined to keep the "new" theme going 🙂. But as interest rates climbed in 2023, scaling became a serious challenge, and by the end of the year, we had to shut Nuemow down.With our co-founders moving on to other ventures, we found ourselves at a crossroads: do we give up on our startup dreams or push forward? We chose to push forward, but we needed a new direction. Our curiosity about Generative AI, sparked by the launch of ChatGPT, led us to dive into the potential of LLM technology. While running Nuemow, we noticed a major issue landscapers on our platform faced: managing calls and texts without a dedicated team.For small business owners, the phone can feel like a ball and chain—missing a call often means losing business. This was especially tough for landscapers who couldn't always pick up the phone while on the job. To tackle this, we decided to build software that could handle and follow up on missed calls, making life easier by leveraging GenAI technology.Our solution, NewMIGO, lets small business owners break free from constantly answering the phone. The software follows up on missed calls, collects customer details, and sends a summary to the owner. They can then decide if a call needs immediate attention or if it can wait until Monday.We're still in the early stages with NewMIGO, but our mission is clear: to provide crucial support to small business owners. We want to offer them tech tools that were once only available to big companies, helping them thrive without being tied to their phones 24/7.